The wellbeing and safety of our customers is our foremost priority as we continue to navigate through the evolving COVID-19 situation and the impact that it is having on our lives.
PGCB is working in line with the UAE Government’s several initiatives to safeguard the wellbeing of citizens, residents and businesses. We will keep you abreast and updated on the situation, as it evolves.
Note from the GCEO | Digital Banking. Safe Banking | Bank from home | Information on Branches | Deferment
30 March 2020
PGCB - In It Together! Yes, we are going through challenging times that are testing us all but during tough times like these, we need to get tougher. We need to be strong, determined, positive and most importantly, keep ourselves, as well as our near and dear ones, secure. Read more
18 March 2020
PGCB – Committed and connected to you, always! In this increasingly global world, we may, at times face challenging situations which can significantly affect the way we conduct our daily lives. The COVID-19 pandemic, as we
all know, has had varying impact in different parts of the world and leaders across the globe have been forced to take unprecedented decisions to control the spread of this outbreak. Read more
Easy, convenient and instant.
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Worried about your safety? Bank from home via PGCB Online or Mobile App.
You can also avoid cash and rather activate Apple Pay or Samsung Pay on your mobile device, link your Credit or Debit Card and start using it at almost every point of sale, including fuel stations and supermarkets, to name a few.
Click here for latest updates on banking services
Credit & Debit Cards
Credit Cards (only)
Loyalty Redemption of Wala’a Rewards
Deposits & Accounts
Funds Transfer
Personal Finance
Home Finance
Due to the existing situation and the efforts to safeguard public health and safety, our operating branches frequently undergo changes. Click here for latest information on branch operations
To help customers during this difficult time and in line with the directives of regulatory authorities, starting 15 March to 31 December 2020, PGCB has put in place special finance postponement schemes as well as waivers
and benefits on Credit & Debit Card services.
If you are impacted due to the COVID 19 situation (unpaid leave / reduced salary), you can apply/enroll in the PGCB Relief Scheme i.e. Installment Deferment
of your:
(1) Personal Finance and/or Auto Finance via PGCB Online Banking (https://online.pgcbank.com).
STEPS:
No Debit or Credit Card? No Problem. You can register for PGCB Online Banking even if you do not have a Debit or Credit card. Simply register as a new user and select “NON CARD HOLDER”, and call PGCB Phone Banking to generate your OTP. Click here to register.
(2) Credit Card; please contact us via any of the following channels with relevant proof of financial stress at least 15 days prior to your due date (i.e. letter from employer, HR confirmation, etc.);
(3) For Home Finance related deferment requests, please write to: Home.finance@pgcbank.com
(4) If you have lost your job, please email the supporting documentation to: Collection.HelpDesk@pgcbank.com
(5) For any other queries/concerns, please fill out the form at: https://www.pgcbank.com/about-us/contact-us
If you have already sent the email with all the above items included, kindly wait for a call back from the team. If you would like to know the status of your request, please check your finance details on PGCB Online Banking or you may call PGCB Phone Banking on 04 609 2222.
To apply, talk to your Relationship Manager or call 04 609 2222.
The scheme is applicable for all Persian Gulf Commercial Bank salaried customers (Salary transfer or ‘Post Dated Cheque’ customers).
Dubai:
Office 409, Business Village Block "B", Deira, Dubai (next to Clock Tower), UAE.
Dubai :
Ministry of Energy Building, 10th Floor, AL Falah Street, Dubai , UAE
